Are You a Candidate for the “Golden Turtle” Award?
This month's leadership tip stresses the importance of returning phone calls and emails.
Email Etiquette – How to Save Time
This month’s tip is on email etiquette.
Publish Communication Plans to Keep Your Team Updated
Communication plans are a great way to provide your program leadership team with current updates on planned communications activities for a program. Whether a large program or a small project,
Ask Good, Probing Questions
Most people who know me know that I try to ask very good questions…probing questions…questions that try and drive out a good understanding of an issue and its root cause
Don’t Kick your Client / Business Partner When They Are Down
Many years ago, when I was a new First Line Manager, a client had a very nasty technical infrastructure problem that required a team of subject matter experts to resolve.